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support@knightmileapps.com
Please put the app name in the subject.
Contact us
Email support@
Common topics
- Account & sign-in — none needed. Our Apps have no accounts, no sign-in, and no passwords; just open the App and start.
- Syncing — our Apps do not sync. What you enter is saved on your iPhone and does not sync to your other devices. If you use iCloud Backup or back up your iPhone to a computer, the App's information is included in that backup under your own Apple settings, and it comes with you when you move your iPhone's data to a new iPhone.
- Deleting your information — you can change or remove items inside the App, and deleting the App from your iPhone removes everything it saved there. Pictures you saved to your Photos and anything you shared to other apps stay where you put them. There is no account to delete.
- Devices — our Apps are designed for iPhone. Your information does not sync between devices (see Syncing), but a subscription works on your other iPhones signed in to the same Apple Account.
Purchases & refunds
- Cancelling a subscription — on your iPhone, open Settings → your name → Subscriptions, then choose the App's subscription. While your subscription is active, you can also tap Manage Subscription in the App's Settings. You keep access until the end of the period already paid for, and deleting the App does not cancel a subscription.
- Paid, but the upgrade isn't showing? — make sure your iPhone is signed in to the same Apple Account you bought with. Then, in the App, open Settings and tap Restore Purchases in the Pro section (it is also at the bottom of the Pro screen). Restoring needs an internet connection to reach the App Store.
- Refunds — Apple handles App Store refunds: request one at reportaproblem.apple.com. We can't issue them directly, but we're glad to help.
Legal
See our Privacy Policy and Terms of Use.